Frictionless Security and The Threat of Unintended Consequences

Frictionless security and, in particular, frictionless access control are terms that have entered common parlance in recent years, at least within professional security circles. At a superficial level ‘frictionless’, in a security context, has come to imply ‘simple to use’, ‘enhanced user experience’ and possibly ‘slicker’ or ‘more contemporary’. We can probably all agree that most of those outcomes are desirable. Physical security measures should usually be aligned with the environment within which they are deployed and enhance, or at least be aligned with, a user’s expectations. In this article, I will consider the concept of frictionless security and offer some insights and views about this interesting development.

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